Why Choose Us

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Our Approach

As business partners, our role is to serve clients, supplemental benefit carriers, agents/brokers/consultants and group/core benefit carriers through integrity, service, quality, commitment, confidentiality, client focus, teamwork and innovation. We accomplish this through exceptional communication, trust and a spirit of collaboration.

Through a fact-finding interview, EBC can assist with improvement of employee benefit communication, education and enrollment focused on engaging the employee in the true value of the benefits provided.

Our recommendations are based on the client's current benefit state, the tools available to EBC and future enrollment needs.

EBC delivers pre-enrollment, enrollment and post-enrollment services – all with a personal touch.

 

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We do the heavy lifting.

Our Experience

Our team represents over 80 years in the benefit communication and enrollment field. We have seen over one million employees on a face-to-face or telephonic basis. Our services have been utilized by businesses and organizations of all sizes and types including trucking companies, state and local governments, school systems, hospital networks, retail chains and numerous manufacturing companies.

We have a vast amount of experience not only in the employee benefits field but also in human resources, communications, call center, training, retail, manufacturing, IT, construction, sales and local governments. With an understanding of the challenges that are faced every day, we use our experiences to make your benefits administration easier.

Meet our team here.

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Pre-Program Planning

A well-managed enrollment program starts at the planning stage. The EBC team is skilled and experienced at coordinating pre-program planning and implementation. We work collaboratively to tailor the program to the needs of each employer and implement with minimal disruption to allow business as usual. 

From scheduling initial informational meetings with personnel to organizing pre-enrollment communication materials, EBC is focused on the details to ensure every phase of the process runs smoothly – from pre-planning to policy effective date.

Enrollment Methods

Every organization has a unique set of circumstances and concerns that need to be addressed in the planning and implementation process. Enrollment Benefit Concepts has the capability to utilize a variety of enrollment options to increase the success and efficiency of the program.

  • Face-to-Face Enrollment
  • Telephonic Enrollment
  • Mix of both Face-to-Face and Telephonic Enrollment
  • Core/Supplemental Enrollment
  • Supplemental Only Enrollment
  • Communication of Core and Supplemental Enrollment

For more information about our Enrollment Services click here.

Implementation Process

Enrollment Benefit Concepts creatively works together as a team with the Broker/Consultant, Insurance Carrier(s) and Employer to propose a plan providing an overview and timeline to determine the best enrollment strategy. Decisions are made about Open Enrollment, new hire enrollment and life event changes.

Carrier Partners

Through partnerships with some of the best carriers in the industry, we can offer great product diversity in the benefits that we support. Our partner carriers include, but are not limited to, the following:

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Your System, Our Enrollers

Do you already have a system that works for you, but you need help communicating new or current benefits? EBC can help! Our Benefits Enrollers are versed on many platforms and are quick to learn new enrollment systems.